Frequently asked questions.

Trusted van and lorry rental to make any job easier.

Cheney Manor Industrial Estate, Swindon SN2 2PJ

Making van hire easy.

1. What documents do I need to bring to hire?

A reasonably clean driving license.

· A photo card driving license.

· Two utility bills that match your driving licence address less than 3 months old.

· National insurance number or the code from the DVLA. (Link below)

2. Can I park my car when I come to collect my van hire?

Yes! We have a FREE large car park, making it stress-free to collect your van or truck!

3. Do I have to pay a deposit?

No! You have a choice! We offer two options!

Option 1. IEW (insurance excess waiver) £8.40 inc VAT per day, with this option, you are not required to pay a deposit.

Option 2. £250.00 Cash deposit. Providing the vehicle returns in the same condition you received it, your deposit will be returned.

4. What age do I have to be to hire a van or lorry?

Vans – aged between 25 years old – 75 years old.

Trucks – aged between 25 years old – 70 years old.

5. Is there a cancellation fee?

Payments will be refunded in full provided 48 hours’ notice is given.

6. Is there a mileage restriction on van hire?

Yes, up to 3.5-tonne vans.

· 200 miles free per day hire.

· 400 miles free per weekend hire.

· 700 miles free per week hire.

Then £0.12p + VAT per mile after that.

7. Can I smoke or vape in the vehicle?

Unfortunately no. This is to ensure the cleanliness of the van and the health of passengers.

8.What happens about fuel?

You must return the van with the same amount of fuel as when you collected it. We will confirm this with you on collection.

9.Can I take my van to the local refuse site?

Yes, you can! Please ensure that you take a copy of your hire agreement with you to show the staff at the site.

10 .Can I travel to Europe?

Our vans are not to be taken to mainland Europe. The hire agreement is for the UK only.